Term of Services

Last Updated: August 2026

Welcome to Uniqlo Care.

By accessing or using our website, placing an order, or purchasing our products, you agree to be bound by these Terms of Service.

If you do not agree with these terms, please do not use our website.

1. About Our Store

Uniqlo Care operates an online retail store offering selected pet products and accessories.

We source certain products through third-party suppliers and fulfillment partners.

2. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, dimensions, and other information displayed on our website are accurate.

However, minor variations in color, appearance, packaging, or other characteristics may occur.

Product images may also appear differently depending on your device or screen settings.

3. Product Availability

Products are subject to availability.

We reserve the right to:

  • Limit quantities

  • Discontinue products

  • Modify product information

  • Refuse or cancel an order where necessary

If we cancel an order after payment has been received, we will provide an appropriate refund in accordance with applicable law and our refund policy.

4. Prices

Product prices are displayed on our website in the applicable currency shown at checkout.

Prices may change at any time without prior notice.

The price applicable to an order is generally the price displayed at the time the order is placed, subject to any applicable correction or cancellation rights.

5. Orders

When you place an order, you are making an offer to purchase the selected products.

We reserve the right to accept or decline an order.

An order confirmation does not necessarily guarantee that the order can be fulfilled if circumstances outside our control affect product availability.

6. Payment

Orders must be paid using an available payment method shown during checkout.

You confirm that the payment information you provide is accurate and that you are authorized to use the selected payment method.

7. Shipping

Shipping times and delivery conditions are described in our Shipping Policy.

Delivery estimates are estimates only and may be affected by carriers, customs, weather, public holidays, incorrect addresses, or other circumstances outside our control.

8. Returns and Refunds

Returns, replacements, cancellations, and refunds are governed by our Refund & Return Policy.

Nothing in our policies is intended to remove any consumer rights that cannot legally be excluded.

9. Website Use

You agree not to use our website for unlawful purposes or in a way that could damage, disable, overburden, or interfere with the website.

You must not attempt to gain unauthorized access to our systems, accounts, or data.

10. Intellectual Property

The content on this website, including text, graphics, logos, photographs, designs, and other materials, may be owned by or licensed to Uniqlo Care or its respective owners.

You may not reproduce, distribute, modify, or use our content for commercial purposes without appropriate permission.

11. Third-Party Services

Our store may use third-party services, including payment providers, shipping providers, analytics services, advertising platforms, and fulfillment partners.

Your use of third-party services may also be subject to the terms and policies of those providers.

12. Limitation of Liability

To the extent permitted by applicable law, Uniqlo Care will not be responsible for indirect, incidental, or consequential losses arising from your use of our website or products.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

13. Changes to These Terms

We may update these Terms of Service from time to time.

Updated terms will be posted on this page with a revised "Last Updated" date.

14. Governing Law

These Terms are subject to the laws applicable except where applicable consumer protection laws provide otherwise.