Privacy Policy

Last Updated: August 2026

Uniqlo Care respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and disclose information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website, place an order, contact us, or otherwise interact with Uniqlo Care, we may collect information such as:

Name
Email address
Billing and shipping address
Telephone number
Order and transaction information
Information you provide when contacting customer support
Device and browser information
IP address
Website activity and interaction information

We only request information that is reasonably necessary for the purposes described in this policy.

2. How We Use Your Information

We may use your information to:

Process and fulfill orders
Arrange shipping and delivery
Provide customer support
Communicate with you about your orders
Process payments
Improve our website and services
Prevent fraud and unauthorized activity
Comply with legal obligations
Send marketing communications where permitted and where you have provided appropriate consent

3. Payment Information

Payments may be processed through third-party payment providers.

Uniqlo Care generally does not directly store complete payment card details on its own systems. Payment information is handled by the applicable payment provider according to its own privacy and security practices.

4. Service Providers

We may share necessary information with trusted third-party service providers that help us operate our business.

These may include:

E-commerce and website providers
Payment processors
Shipping and delivery providers
Fulfillment and sourcing partners
Analytics providers
Customer support providers
Marketing and advertising platforms

We only share information that is reasonably necessary for the relevant business purpose.

5. Fulfillment Partners

Because Uniqlo Care uses third-party fulfillment partners to process and ship certain orders, information necessary to fulfill an order may be shared with the relevant fulfillment and shipping partners.

This may include your name, shipping address, contact information, and order details.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Keep the website functioning
Remember preferences
Understand website traffic
Improve website performance
Measure advertising effectiveness

Third-party services such as analytics and advertising platforms may also use cookies or similar technologies.

7. Marketing Communications

Where permitted by law, we may send promotional emails or other marketing communications.

You may unsubscribe from marketing emails by following the unsubscribe instructions included in the relevant communication.

8. Data Security

We take reasonable measures to protect personal information from unauthorized access, misuse, loss, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location and applicable law, you may have rights relating to your personal information, including rights to access, correct, delete, restrict, or object to certain uses of your information.